A leading Midlands commercial landscaping specialist is taking tech into the field as part of a pilot project which will help it deliver an enhanced service to customers.
Crown Group approached Bespoke Computing to help deliver the project, which sees tablet technology taken on site to relay real-time information back to site and head offices.
The hardware and support systems for the project have been supplied by Telford-based Bespoke Computing, which has experience in delivering communication solutions for off-site employees.
Managing director Chris Pallett said: “We’ve successfully rolled out a similar scheme for vets, particularly those working in rural areas, so that they could check and complete paperwork in the field without having to return to the practice.
“The Crown Group project takes this a step further, and we’re really happy to see the initial results which clearly demonstrate that mobile technology, in this case Windows-based tablets, can support a variety of different sectors.”
Crown Landscapes, based near Shrewsbury, provides commercial landscape services to businesses across the country including blue chip companies, commercial developers, top 50 construction firms, retailers and the public sector.
Managing director Gareth Emberton said: “For us, it was about improving the flow of information both in terms of sending documents and plans from the office to supervisors in the field but also coming back the other way, such as real-time photos of what’s happening on site.
“The information can be uploaded into our server at the office using Cloud technology, and we have real-time data available to us which means we’re more responsive, and ultimately able to offer an enhanced service to our customers.”
The tablet technology has already been used by Crown Group staff on construction sites including a multi-million pound school development in North Wales; and at Aberystwyth University on a Balfour Beatty led project to create a new £45m halls of residence.
Mr Emberton added: “Previously we may have had staff having to divert to pick up drawings or plans, but this technology at our fingertips means there will be many occasions where we’re saving hours spent on the road.”
Bespoke Computing, which is based in Stafford Park, Telford, advises and supports organisations across a wide range of industries in Shropshire, the wider West Midlands and beyond.
For more information, go to www.bespokecomputing.com or contact 01952 303404.
