Leading heating solutions manufacturer, Ideal Boilers, has been honoured with two Queen’s Awards for Enterprise in recognition of its outstanding achievements in both innovation and international trade.
Announced today (Tuesday 23rd April), the prestigious awards celebrate businesses excelling in four areas: innovation, international trade, sustainable development and promoting opportunity.
As the only boiler manufacturer that designs, develops and manufactures all of its products in the UK, Ideal’s boilers have become renowned for energy efficiency, reliability and simplicity of use – recognised in 2013 when the business won its first Queen’s Award for Enterprise in the innovation category.
The past six years have seen a continued commitment to innovation through the evolution of the Ideal Production Process (IPP), which eliminates potential faults during manufacture, and therefore minimises disruption for customers caused by boiler breakdowns.
The success of the IPP means that boiler warranties have been extended to 12 years – built into the price of the appliance, to give customers extra peace of mind at almost zero cost. Since the implementation of the IPP, call-out rates to repair broken down Ideal Boilers have halved.
Continued improvements in energy efficiency and reliability have set Ideal Boilers apart from the competition, both in the UK and further afield. The Logic System IE is the most popular domestic boiler in Ireland, where Ideal Boilers has 40% market share.
Export is a dynamic area of growth for the business. Other markets where notable successes have been achieved – in both domestic and commercial sales – are Italy, Turkey and Spain.
Shaun Edwards, CEO at Ideal Boilers, commented: “Innovation, quality and value are our founding principles – and these award wins are testament to the way we live and breathe them throughout our business. 
“We’ve been providing the best quality boilers to our customers for over 100 years, continually working to meet their ever-evolving heating needs. We’re proud to be leading the industry in setting new standards and challenging technological boundaries, building on our rich heritage as we look to the future.”
The awards will be presented by one of The Queen’s Lord-Lieutenants at a special reception this summer, and will be valid for five years.